The term 'conflict' usually inflicts a negative connotation and many would readily agree that they try their best to avoid conflicts if they can help it. The presence of such conflicts are taken as clear indicators of trouble where interpersonal relationships are concerned. There is this misguided notion that conflict is destructive with only one outcome possible between the two 'warring' parties; either you lose or win. Such negative myths associated with the term 'conflict' have formed the impression that conflicts have to be avoided at all costs; an ideal social situation that hardly exists.
Why's that; you may ask. This is due to the simple and unavoidable fact that conflicts are inevitable in any interpersonal relationships. They provide us an outlet to express and communicate our struggle with the opposing parties with differing incompatibilities. No two people can be expected to agree all the time and it is only appropriate that we learn to agree to disagree every now and then. Hence, it only makes sense that we deal proper with how one can go about resolving conflicts rather than choose the alternative of avoiding them like a plague.
Active communication proves to be that important bridge in resolving interpersonal conflicts. Engaging in active listening so as to sincerely understand where the other party is coming from is incredibly essential. This requires one to reserve their judgement and sensitively manage their reactions especially so in the heat of the moment. Hence, paying attention to the emotions of the other party by showing empathy and respecting the differences shared can enhance the chances of agreeing on a mutual resolution. This style of collaboration between the two parties will allow the needs/grievances of both to be dealt with effectively and consequentially create the outcome of 'I win, you win.' In this view, conflicts actually provide a vital outlet to foster mutual respect and trust with deeper understanding where relationships are concerned.
So next time, sooner or later, when you do get confronted with a conflict, will you still skip town?
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